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You are here: Home > Returns > Return Policy > What is your return policy?

What is your return policy?

Published 06/28/2013 12:00 PM   |    Updated 05/06/2015 10:41 AM

Return Policy

Our Return Process is simple and hassle free. You can return your merchandise to our warehouse up to 365 days from your item's ship date. 

Returns must be in original condition, unworn/unused with original tags and labels.

Your return item(s) will be inspected upon arrival before your refund is processed. Once we receive the returned merchandise, we will credit your account within 10 business days. You will receive a confirmation email once this is completed. Original shipping charges are not included in the refunded price. Based on your financial institution, it can take up to 2 to 10 business days to reflect on your account statement once your refund is processed. 

For more information regarding our return process, please review our Return Instructions.

Please Note:

  • If items are returned after our 365 day return policy, we will not be able to accept your return and will donate your merchandise to a charity of our choice. A merchandise credit or refund will not be credited to your account.
  • Customized items are final sale and cannot be returned.
  • If an item is returned to us in error (order not placed on our site), we will ship your merchandise back to you.
  • Please review our other return instructions for Damaged or Incorrect items.
  • If you are looking to return a gift you received, please review our Gift Return answer for more information.
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